The rush never stops. Loop never drops.
Events, menu questions, group inquiries — every inquiry is time-sensitive. Loop catches them all.
RestaurantsCafesHotelsCateringEvent VenuesWedding VenuesRestaurantsCafesHotelsCateringEvent VenuesWedding VenuesRestaurantsCafesHotelsCateringEvent VenuesWedding VenuesRestaurantsCafesHotelsCateringEvent VenuesWedding Venues
How Loop works for hospitality & events
01
Handles the questions your staff can't get to
Hours, menus, dietary options, event packages, capacity — guests get real answers while your team handles the floor.
02
Captures event inquiries with full details
Date, guest count, budget, event type, dietary needs — collected in chat so your events team follows up with a real proposal, not a cold call.
03
Books event consultations and venue tours
Loop checks your calendar and confirms — tastings, walkthroughs, planning meetings. The high-value conversations get scheduled in chat.
04
Pushes every lead into your operations tools
Native HubSpot, Pipedrive, and Salesforce. Connect Toast, Tripleseat, and anything else via Zapier or webhooks.
05
Spots high-value event leads immediately
Loop scores every inquiry by event size and urgency — wedding and corporate leads surface first, not buried under menu questions.
Why Loop is chosen by hospitality & events
0143% of hospitality calls go unanswered at peak.
02Event inquiries older than 48 hours rarely close.
03Missed calls cost up to $292K per location a year.
04During the rush, your phone competes with guests.
05Your host can't take calls during a full dining room.
06More events means more inquiries to lose track of.