Doubt kills sales. Loop removes it.
Product details, shipping, returns — Loop answers in real time before they bounce.
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Why Loop is chosen by e-commerce
01More than 70% of carts are abandoned at checkout.
02Shipping and returns drive 60% of support volume.
03A question at checkout is a sale about to walk away.
04A hesitant buyer with no answer becomes a bounce.
05Your support team sleeps. Your store doesn't.
06More products, more questions. Loop scales with you.
How Loop works for e-commerce
01
Answers product questions before they bounce
Sizing, materials, compatibility, shipping times, return policies — visitors get real answers from your content instead of digging through pages.
02
Captures buyer interest before they leave
Products they're considering, quantity, delivery timeline — collected in chat so your team can follow up with the right offer.
03
Guides visitors to the right product
Loop asks about needs, preferences, and use case — then points them to the best match from your catalog. Discovery without the search bar.
04
Sends every lead into your store tools
Native HubSpot, Pipedrive, and Salesforce. Connect Shopify, Klaviyo, and anything else via Zapier or webhooks.
05
Flags high-intent buyers for your team
Loop scores every conversation by purchase signals — bulk inquiries, product comparisons, and deadline mentions get surfaced first.